CRM Consulting

Resolve Foundation

"Are you a CRM expert who can give us great strategic advice?"



Application Deadline

21 Oct 2019

Start Date

21 Oct 2019

End Date

31 Dec 2019

Project Type



Community, Diversity & Inclusion , Education, Social Equality


CRM, Sales



Opportunity to give back

This project is a consulting project which will help Resolve narrow down which CRM system to implement, provide milestones for implementation and a brief that Resolve can put out to developers for quotes. The project involves:
1. A 1-2 hour meeting with Resolve to understand their current stakeholders, needs for a CRM system and budget
2. Research to compare at least 3 CRM systems (including Blackbaud) for their appropriateness for Resolve
3. Recommendations for the most appropriate system for Resolve
4. Summary of research, recommendations and key milestones for the CRM process. Creation of a brief that can be given to a developer to obtain quotes for this project.
5. Presentation of all final deliverables to Resolve in a 1 hour wrap up presentation.

Information on hand

1. Information about how our stakeholders currently interact with Resolve, and plans for how we want to engage with them in the future.
2. Draft budget for the project

Additional skills required

Outcome for the organization

So much of Resolve is about connecting with different segments of the community to support a more inclusive Hong Kong. With better a CRM system, we will be better able to reach out to our donors and stakeholders and engage in them in ways that matter.

You will like this if you are

strategic, analytical, and relationship focused

Project Manager

Angie Tse Angie Tse

Three words to describe Angie Tse

easy-going, funny and understanding

Fun Fact About the Project Manager

I have never watched Game of Thrones...

About the organisation

Resolve Foundation

Resolve Foundation

Staff Size



Community, Diversity & Inclusion , Education, Social Equality

Our Mission

We envision an inclusive Hong Kong where every voice has a say in its future and every person has the power to bring positive change to thei... › read more