Dream Impact
"Can you help us to gather some testimonials to improve our customer service? "
Volunteers
1
Application Deadline
19 Jul 2022
Start Date
20 Jul 2022
End Date
31 Jul 2022
1st Milestone
Collation of 3 Draft Quotes
21 Jul 2022
2nd Milestone
Review of 10 Draft Quotes
24 Jul 2022
3rd Milestone
Presentation of Customer Insights
29 Jul 2022
Project Type
Online
Causes
Animals, Arts & Culture, Clean Water & Sanitation, Community, Diversity & Inclusion , Education, Elderly, Environment, Food & Nutrition, Gender Equality, Health & Wellbeing, Innovation, LGBTQI, Poverty Alleviation, Social Equality, Social Sector Supporters, Youth
Skills
Market Research
Languages
English
Opportunity to give back
We are looking for a marketer to help us gather and write some short customer testimonials.
The project involves:
1. Reaching out to 20 organisations that have been clients of Dream Impact
2. Drafting short testimonials (150 words each) about the experience that these clients had with Dream Impact
3. Submitting sample 3 quotes for review
4. Submitting the next 10 quotes for review
5. Presenting the 20 quotes from customers and 2 slides collating insights from this exercise at a debrief for Dream Impact
Information on hand
We have:
1) A list of clients
2) Questions to ask clients
3) Examples of existing testimonials from clients
Additional skills required
We would love a volunteer who is bilingual - but this is not a dealbreaker.
Outcome for the organization
Connecting with our clients and learning about their experience of engaging with us is key to helping us
1) improve our customer service
2) showcase the benefits of engaging with us to potential clients
You will like this if you are
A wordsmith, inquisitive and a good listener
Project Manager
Johanna ChanThree words to describe Johanna Chan
Direct, Easygoing and Entrepreneurial
Fun Fact About the Project Manager
I teach yoga at night as a hobby
About the organisation
Staff Size
5-24
Causes
Animals, Arts & Culture, Clean Water & Sanitation, Community, Diversity & Inclusion , Education, Elderly, Environment, Food & Nutrition, Gender Equality, Health & Wellbeing, Innovation, LGBTQI, Poverty Alleviation, Social Equality, Social Sector Supporters, Youth
Our Mission
We want to create a society where everyone is conscious of the work that they do, the things they buy and the values they advocate. We s... › read more